Threat Guide
Phishing
What is Phishing?
Phishing is a cyberattack where criminals impersonate legitimate organizations—banks, tech companies, government agencies—to trick you into revealing sensitive information. They use emails, text messages, phone calls, or fake websites to steal passwords, credit card numbers, Social Security numbers, and other personal data.
How Phishing Attacks Work
Attackers send emails or messages that appear to be from trusted sources (your bank, Amazon, Netflix, etc.)
The message creates urgency: 'Your account will be suspended' or 'Unusual activity detected'
You're directed to click a link that leads to a fake website that looks identical to the real one
When you enter your login credentials or personal information, attackers capture it
They use your stolen data for fraud, identity theft, or sell it on the dark web
Warning Signs
- Urgent or threatening language ('Act now or lose access')
- Suspicious sender email addresses (support@amaz0n-security.com instead of @amazon.com)
- Generic greetings ('Dear Customer' instead of your name)
- Spelling and grammar errors
- Links that don't match the supposed sender (hover to check before clicking)
- Requests for sensitive information (legitimate companies don't ask for passwords via email)
- Attachments you weren't expecting
- Offers that seem too good to be true
How to Protect Yourself
- Never click links in unexpected emails—go directly to the website by typing the URL
- Check the sender's email address carefully
- Enable two-factor authentication on all important accounts
- Use a password manager to avoid entering credentials on fake sites
- Keep your browser and security software updated
- Report phishing attempts to the impersonated company and authorities
- Use a VPN to add an extra layer of security, especially on public Wi-Fi
How a VPN Helps Protect You
While a VPN doesn't directly block phishing emails, it protects you in several ways: it encrypts your connection on public Wi-Fi where phishing attacks are common, some VPN providers offer malicious site blocking that can detect known phishing domains, and it prevents attackers from intercepting your data if you accidentally visit a compromised site.
Frequently Asked Questions
What should I do if I clicked a phishing link?
Immediately change your passwords for any accounts that might be compromised. Enable two-factor authentication. Check your accounts for unauthorized activity. Run a malware scan on your device. If you entered financial information, contact your bank and monitor your statements.
How do I report a phishing email?
Forward the email to the Anti-Phishing Working Group at reportphishing@apwg.org. In the US, you can also report to the FTC at ReportFraud.ftc.gov. Report to the company being impersonated (most have dedicated phishing report addresses).
Can phishing attacks happen on my phone?
Yes, mobile phishing (smishing via SMS and vishing via voice calls) is increasingly common. Attackers send text messages with malicious links or call pretending to be your bank or tech support. Be just as cautious with unexpected texts and calls as you are with emails.
Learn About Other Threats
Understand the full landscape of cyber threats to protect yourself online.